Voucher terms and conditions

§ 1 General

(1) The following terms and conditions apply to the purchase and redemption of digital or physical gift vouchers purchased through the online shop www.tiger-treasure.de. The contracting party is Nugget Pictures S.à r.l., 89, Esplanade de la Moselle, 6637 Wasserbillig, Luxembourg. The law of the Grand Duchy of Luxembourg applies.

(2) In addition to these voucher conditions, our General Terms and Conditions and the cancellation policy apply. If a gift voucher is cancelled within the statutory period, the refund will be made using the same payment method used for the purchase. After the cancellation period has expired, an exchange is no longer possible.

(3) In the event of loss, theft or accidental deletion of a digital voucher code after purchase, there is no entitlement to replacement. Responsibility lies with the voucher holder.

§ 2 Purchase of Gift Vouchers

(1) Gift vouchers can be purchased in fixed amounts in the online shop. The voucher value cannot be freely chosen.

(2) No discount codes or promotional discounts can be redeemed when purchasing a gift voucher.

(3) Digital vouchers are sent by email. Physical vouchers are sent by post. Shipping costs may apply for this.

§ 3 Redemption of Gift Vouchers

(1) Gift vouchers can be redeemed in the online shop and in the Tiger Treasure showroom and studio in Wasserbillig.

(2) Redemption takes place by entering the code in the discount code or voucher field during the ordering process or by presenting the voucher at the checkout in the store.

(3) There is no minimum order value. The credit can be used until it is fully depleted. The validity period is three years from the date of issue.

(4) Only one gift voucher can be redeemed per order. A combination of several gift vouchers is not possible. Gift vouchers also cannot be combined with discount codes or other promotions.

(5) If the credit is not sufficient, the remaining amount can be paid using a regular payment method.

(6) Subsequent crediting of a voucher to already completed orders is excluded.

(7) Cash payment is not possible. For returns, the voucher portion will be refunded in the form of a digital voucher. The original validity period remains.

§ 4 Discount Codes and Promotional Vouchers

(1) Discount codes only apply to discountable products. Excluded from the discount are:

  • Items excluded from the discount
  • Premium items and high-value unique pieces
  • Already reduced items and sale products
  • Gift vouchers

(2) Discount codes are non-transferable, can only be redeemed once per order and cannot be applied retroactively.

(3) Only one voucher or discount code can be redeemed per order. A combination of several vouchers or the combination of a gift voucher with a discount code is excluded.

(4) For returns, the discount will be proportionally taken into account. A new issue of a discount code will not take place.

§ 5 Changes

Nugget Pictures S.à r.l. reserves the right to change these voucher conditions at any time. The current version can be viewed on this page at any time.